Cancellations received with less than 3 days notice will be charged in full.Business days do not include Icelandic Bank Holidays and weekends. Cancellations must be made in writing at least 3 business days prior to the sheduled event.It is possible to cancel up to 10% of the confirmed number of guests up to 3 days prior to the scheduled reservation.Please refer to your booking confirmation for further details. On some peak dates through the year, different cancellation policies will apply to all bookings. If cancelled within 4 weeks before arrival date a 100% cancellation fee applies.If cancelled between 6-4 weeks before arrival date a 50% cancellation fee applies With that in mind, you should periodically check your dynamically priced award nights before check-in and see if the price has dropped since you booked your hotel stay.If cancelled between 6-8 weeks before arrival date a 15% cancellation fee applies.If cancelled at least 8 weeks prior to arrival no cancellation fee will be charged.If your group booking comes with a pre-payment condition the below cancellation policy will not apply. If you cancel the booking, or if you are a no-show, you will still be charged the full amount of your booking.įor bookings of more than 5 rooms our group cancellation policy will apply. Bookings with our APR Rates cannot be modified or cancelled free of charge, and no refunds will be made. Pre-paid bookings: If your booking comes with a pre-payment condition it will not be possible to cancel or change your booking free of charge.Īdvance Purchase Rates: Our Advance Purchase Rates (APR) are discounted rates and are made with the condition that they are prepaid and are completely non-refundable. If you are a no-show, 100% of the first night will be charged. If cancelled less than 48 hours before arrival, or in case of a no-show, 100% of the first night will be charged. If cancelled up to 48 hours before arrival no fee will be charged. Those policies apply to all of your bookings unless specifically stated in your booking confirmation.įor individual bookings of less than 5 rooms, and bookings not considered a group, the following cancellation policy applies: If you are a travel agent, please refer to your contract or booking confirmation for our cancellation policies. Please note, different policies might apply to your booking. Below are our general cancellation policies.
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